{"id":30865,"date":"2024-12-09T08:38:22","date_gmt":"2024-12-09T07:38:22","guid":{"rendered":"https:\/\/www.alliancerotterdam.nl\/general-terms-and-onditions-of-sale\/"},"modified":"2026-05-21T17:30:46","modified_gmt":"2026-05-21T15:30:46","slug":"general-terms-and-onditions-of-sale","status":"publish","type":"page","link":"https:\/\/www.alliancerotterdam.nl\/en\/general-terms-and-onditions-of-sale\/","title":{"rendered":"General terms and conditions of sale"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><p><strong>Article 1 | Acceptance of general terms and conditions<\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">The general terms and conditions of sale determines all relations between The Alliance Fran\u00e7aise Rotterdam and its members in the context of registrations for training, except where expressly indicated in writing.<\/p>\n\n<p class=\"wp-block-paragraph\">By registering for training or placing an order, the member acknowledges having read these conditions and accepting them without reservation. They apply from the validation of the registration. <\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>Article 2 | Minimum age<\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">Training is intended for persons aged at least 18<\/p>\n\n<p class=\"wp-block-paragraph\">However, a minor may be registered with the agreement and under the responsibility of a parent or legal guardian who signs the registration form.<\/p>\n\n<p class=\"wp-block-paragraph\">In case of difficulty with integration or a problem related to the course, and upon the teacher&#8217;s recommendation, The Alliance Fran\u00e7aise Rotterdam reserves the right to cancel the registration. In this case, a refund prorated to the courses attended may be made. <\/p>\n\n<p class=\"wp-block-paragraph\">Standard courses are mainly intended for an adult audience. Enrolled minors therefore participate in an environment designed for adults. The Alliance Fran\u00e7aise Rotterdam declines all specific liability related to the presence of minors in these courses.<\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>Article 3 | Registration conditions<\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">Registrations are personal and cannot be transferred to another person.<\/p>\n\n<p class=\"wp-block-paragraph\">By validating their registration, the member commits to following the chosen training, subject to the cancellation or postponement provisions provided for in Article 5.<\/p>\n\n<p class=\"wp-block-paragraph\">For standard courses, the student must possess the required teaching materials. <\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>Article 4 | Refusal of registration<\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">The Alliance Fran\u00e7aise Rotterdam reserves the right to refuse a registration or its renewal, particularly in case of inappropriate behavior or non-compliance with internal rules. <\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>Article 5 | Cancellation &#8211; Postponement &#8211; Refund<\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><span class=\"NormalTextRun SCXW131979707 BCX0\">Any cancellation request made within <strong>15 days following the start of the session<\/strong> may result in a refund of training fees <strong>prorated to the courses already provided<\/strong>, whether the member attended them or not.<strong>\u00a0<\/strong><\/span><span class=\"NormalTextRun SCXW131979707 BCX0\"><strong>Administrative fees of \u20ac50<\/strong> will be applied.<\/span><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><span class=\"TextRun SCXW131979707 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW131979707 BCX0\">Beyond this 15-day period, no refund will be granted. However, a <strong>credit corresponding to the remaining amount<\/strong> of the training (excluding administrative fees) may be considered.<\/span><\/span><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><span class=\"NormalTextRun SCXW131979707 BCX0\">The member may also request a <strong>postponement of the training<\/strong>, valid for <strong>6 months from the date of the request<\/strong> and subject to the availability of sessions offered by\u00a0<\/span><span class=\"NormalTextRun SCXW131979707 BCX0\">The Alliance Fran\u00e7aise<\/span><span class=\"NormalTextRun SCXW131979707 BCX0\">\u00a0Rotterdam.<\/span><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">Any request for a refund or postponement must be made via the official form provided for this purpose. <\/p>\n\n<p class=\"wp-block-paragraph\">CASE OF FORCE MAJEURE<\/p>\n\n<p class=\"wp-block-paragraph\">In case of force majeure (pandemic, natural disaster, government measures, etc.), The Alliance Fran\u00e7aise Rotterdam reserves the right to modify, postpone, or cancel a course or session. In this case, no refund will be made, but the training may be postponed to a later session. <\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>Article 6 | Prices and payment methods<\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">Training fees correspond to the rates published on The Alliance Fran\u00e7aise Rotterdam&#8217;s communication media (website, brochures, online shop, etc.).<\/p>\n\n<p class=\"wp-block-paragraph\">These rates include:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>course fees<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>administrative fees<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><p><span class=\"TextRun SCXW260010887 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW260010887 BCX0\">Full payment must be made <strong>before the start of the training.<\/strong> Any bank charges are the responsibility of the client.<\/span><\/span><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><span class=\"TextRun SCXW260010887 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW260010887 BCX0\">Payment in multiple installments is possible via the online shop for a maximum amount of <strong>\u20ac2000.<\/strong><\/span><\/span><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">For higher amounts:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><p><span class=\"TextRun SCXW260010887 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW260010887 BCX0\">adults can pay in <strong>2 installments<\/strong><\/span><\/span><\/p><\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><p><span class=\"TextRun SCXW260010887 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW260010887 BCX0\">children in <strong>2 or 3 installments<\/strong><\/span><\/span><\/p><\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><p><strong><span class=\"NormalTextRun SCXW260010887 BCX0\">Additional<\/span><\/strong><span class=\"NormalTextRun SCXW260010887 BCX0\"><strong>\u00a0fees of \u20ac10 per installment<\/strong> will be applied. In this case, a payment schedule will be\u00a0<\/span><span class=\"NormalTextRun SCXW260010887 BCX0\">established<\/span><span class=\"NormalTextRun SCXW260010887 BCX0\">\u00a0by the administration. The member\u00a0<\/span><span class=\"NormalTextRun SCXW260010887 BCX0\">is responsible for<\/span><span class=\"NormalTextRun SCXW260010887 BCX0\">\u00a0respecting the deadlines, as no automatic debit is made.<\/span><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">The Alliance Fran\u00e7aise Rotterdam may refuse access to courses if registration formalities are not complete. <\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>Article 7 | <span class=\"TextRun SCXW121083323 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW121083323 BCX0\">Payment delay<\/span><\/span><span class=\"TextRun SCXW121083323 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW121083323 BCX0\">\u00a0<\/span><\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><span class=\"TextRun SCXW5579164 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW5579164 BCX0\">Any payment not made <strong>3<\/strong><\/span><strong><span class=\"NormalTextRun SCXW5579164 BCX0\">0<\/span><span class=\"NormalTextRun SCXW5579164 BCX0\">\u00a0days<\/span><\/strong><span class=\"NormalTextRun SCXW5579164 BCX0\"><strong>\u00a0after registration<\/strong> or after the date provided in the payment schedule will result in a<strong> flat-rate penalty of \u20ac50.<\/strong><\/span><\/span><strong><span class=\"EOP Selected SCXW5579164 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240}\">\u00a0<\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>Article 8 | <span class=\"TextRun SCXW93435539 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW93435539 BCX0\">Cancellation or modification of a training by\u00a0<\/span><span class=\"NormalTextRun SCXW93435539 BCX0\">the alliance fran\u00e7aise<\/span><span class=\"NormalTextRun SCXW93435539 BCX0\">\u00a0rotterdam<\/span><\/span><span class=\"TextRun SCXW93435539 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW93435539 BCX0\">\u00a0<\/span><\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">The Alliance Fran\u00e7aise Rotterdam may cancel or modify a training if the conditions necessary for the smooth running of the course are not met (security, organization, teaching quality) or in case of force majeure.<\/p>\n\n<p class=\"wp-block-paragraph\"><p><span class=\"TextRun SCXW260224761 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW260224761 BCX0\">Training may also be canceled if <strong>fewer than 5 participants<\/strong> are registered.<\/span><\/span><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">In this case, with the agreement of the participants, the duration of the training may be adapted:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><p><span class=\"TextRun SCXW260224761 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW260224761 BCX0\">4 students: <strong>20 hours<\/strong> instead of 25<\/span><\/span><\/p><\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><p><span class=\"TextRun SCXW260224761 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW260224761 BCX0\">3 students:<strong> 15 hours<\/strong> instead of 25<\/span><\/span><\/p><\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li><p><span class=\"TextRun SCXW260224761 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW260224761 BCX0\">2 students: <strong>10 hours<\/strong> instead of 25<\/span><\/span><\/p><\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">In case of cancellation, members will be informed by email and may choose:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>to register for another training<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>request a refund<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><p><span class=\"NormalTextRun SCXW18144931 BCX0\">The request must be made <strong>within a period of 3 months<\/strong> after receipt of the email. After this period, the fees will be considered definitively\u00a0<\/span><span class=\"NormalTextRun SCXW18144931 BCX0\">acquired<\/span><span class=\"NormalTextRun SCXW18144931 BCX0\">.<\/span><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><span class=\"TextRun SCXW128394873 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW128394873 BCX0\">If a course is canceled after t<\/span><span class=\"NormalTextRun SCXW128394873 BCX0\">he start<\/span><span class=\"NormalTextRun SCXW128394873 BCX0\">\u00a0of the training and the member chooses to cancel their registration, the refund will be calculated<strong> prorated to the courses already provided.<\/strong><\/span><\/span><strong><span class=\"EOP SCXW128394873 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240}\">\u00a0<\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>Article 9 | <span class=\"TextRun SCXW242358067 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW242358067 BCX0\">Certificates and attestations<\/span><\/span><span class=\"TextRun SCXW242358067 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW242358067 BCX0\">\u00a0<\/span><\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">Upon request, The Alliance Fran\u00e7aise Rotterdam may issue:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>a registration certificate<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>a certificate of attendance<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><p><span class=\"TextRun SCXW890522 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW890522 BCX0\">These documents will only be issued <strong>after full payment of fees.<\/strong><\/span><\/span><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><span class=\"TextRun SCXW240296873 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW240296873 BCX0\">They can no longer be requested <strong>6 months after the end of the training.<\/strong><\/span><\/span><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>Article 10 | Evaluation and advancement to the next level<\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">Advancement to the next level is determined by the teacher based on the evaluation of the student&#8217;s progress, in order to ensure the pedagogical coherence of the groups. <\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>Article 11 | <span class=\"TextRun SCXW24597568 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW24597568 BCX0\">Teachers and premises<\/span><\/span><span class=\"TextRun SCXW24597568 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW24597568 BCX0\">\u00a0<\/span><\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">The Alliance Fran\u00e7aise Rotterdam designates teachers and classrooms.<\/p>\n\n<p class=\"wp-block-paragraph\">It is not guaranteed that the same teacher will conduct an entire session.<\/p>\n\n<p class=\"wp-block-paragraph\">In case of a teacher&#8217;s absence, The Alliance Fran\u00e7aise Rotterdam will endeavor to ensure their replacement. If that is not possible, the course will be postponed.<\/p>\n\n<p class=\"wp-block-paragraph\">The Alliance Fran\u00e7aise Rotterdam declines all liability in case of cancellation or schedule change resulting from the behavior of a student or a third party. <\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>Article 12 | <span class=\"TextRun SCXW8436400 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW8436400 BCX0\">Right to image<\/span><\/span><span class=\"TextRun SCXW8436400 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW8436400 BCX0\">\u00a0<\/span><\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">Photos may be taken during courses and used for communication purposes (website, brochures, etc.).<\/p>\n\n<p class=\"wp-block-paragraph\">By signing the registration form, the member accepts the use of these images. Any opposition must be communicated in writing before the start of the courses.<\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>Article 13 |<span class=\"TextRun SCXW250220067 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW250220067 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SCXW250220067 BCX0\">Intellectual property rights<\/span><\/span><span class=\"TextRun SCXW250220067 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW250220067 BCX0\">\u00a0<\/span><\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">Teaching materials are protected by copyright.<\/p>\n\n<p class=\"wp-block-paragraph\">They cannot be copied, distributed, or stored in a database without authorization, except for personal use within the scope of the training followed. <\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>Article 14 | <span class=\"TextRun SCXW81931823 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW81931823 BCX0\">Liability<\/span><\/span><span class=\"TextRun SCXW81931823 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW81931823 BCX0\">\u00a0<\/span><\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">The Alliance Fran\u00e7aise Rotterdam commits to providing the necessary pedagogical means for the training but cannot guarantee the achievement of the students&#8217; personal goals or certification.<\/p>\n\n<p class=\"wp-block-paragraph\">The student commits to following the training with seriousness and diligence.<\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>Article 15 | <span class=\"TextRun SCXW38855033 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38855033 BCX0\">Reference version<\/span><\/span><span class=\"TextRun SCXW38855033 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38855033 BCX0\">\u00a0<\/span><\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><span class=\"TextRun SCXW218845725 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW218845725 BCX0\">In case of discrepancy between different translations of these general conditions, <strong>the Dutch version prevails.<\/strong><\/span><\/span><strong><span class=\"EOP Selected SCXW218845725 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240}\">\u00a0<\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>kvk:<\/strong>\u202f\u00a041125413\u00a0<\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong><span class=\"NormalTextRun SCXW60703264 BCX0\">SPECIAL CONDITIONS OF SALE \/\u00a0<\/span><span class=\"NormalTextRun SCXW60703264 BCX0\">Private courses<\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">By purchasing private lessons at The Alliance Fran\u00e7aise Rotterdam, you agree to comply with the policies, procedures, and regulations of The Alliance Fran\u00e7aise Rotterdam. This includes an agreement with the following terms. You also confirm that the information provided during registration is complete and correct. <\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>ARTICLE 1 | <span class=\"TextRun SCXW63948181 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW63948181 BCX0\">Acceptance of conditions<\/span><\/span><span class=\"TextRun SCXW63948181 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW63948181 BCX0\">\u00a0<\/span><\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">Unless otherwise provided or modified by these special conditions, the general conditions of The Alliance Fran\u00e7aise Rotterdam apply in full to private courses. <\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>ARTICLE 2 | <span class=\"TextRun SCXW131481364 BCX0\" lang=\"FR\" xml:lang=\"FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW131481364 BCX0\">Registration<\/span><\/span><\/strong><\/p><\/p>\n\n<ol class=\"wp-block-list\">\n<li>Private courses are organized on a case-by-case basis. Our private course coordinator works in liaison with members and teachers to find a suitable time slot. <\/li>\n\n\n\n<li>Our private course coordinator works part-time and processes new requests in chronological order in the order they are received. New requests are managed via a waiting list. <\/li>\n\n\n\n<li>We strive to respond to requests as soon as possible, in accordance with operational and logistical constraints. Members and\/or guardians\/parents are encouraged to solicit their private course program at least two weeks before the desired start date. <\/li>\n\n\n\n<li>All members must submit the online private course form before the private course coordinator can proceed with the organization of their training. <\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\"><p><strong>ARTICLE 3 | <span class=\"NormalTextRun SpellingErrorV2Themed SpellingErrorHighlight SCXW145912869 BCX0\">Organizing<\/span><span class=\"NormalTextRun SCXW145912869 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW145912869 BCX0\">your<\/span><span class=\"NormalTextRun SCXW145912869 BCX0\"> training<\/span><\/strong><\/p><\/p>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>All courses must last at least one and a half hours for adults. <\/li>\n\n\n\n<li><p><span class=\"TextRun SCXW56023793 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW56023793 BCX0\">Private courses can be organized at the following locations:<\/span><\/span><span class=\"TextRun SCXW56023793 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW56023793 BCX0\">At <\/span><span class=\"NormalTextRun SCXW56023793 BCX0\">The Alliance Fran\u00e7aise<\/span><span class=\"NormalTextRun SCXW56023793 BCX0\">\u00a0Rotterdam,\u00a0<\/span><span class=\"NormalTextRun SCXW56023793 BCX0\">Westersingel<\/span><span class=\"NormalTextRun SCXW56023793 BCX0\">\u00a014, 3014 GN Rotterdam; or at your place of residence or work (nearby surroundings within an 8km radius).<\/span><\/span><span class=\"EOP Selected SCXW56023793 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><\/li>\n\n\n\n<li>Courses taught outside AFR premises will incur additional fees to cover travel expenses. These are calculated based on the distance from The Alliance Fran\u00e7aise Rotterdam. <\/li>\n\n\n\n<li>No private course can be organized outside the opening hours of The Alliance Fran\u00e7aise Rotterdam, on a non-working day, or any other public holiday. <\/li>\n\n\n\n<li>Due to the evolution of the availability of rooms and other facilities, The Alliance Fran\u00e7aise Rotterdam is only able to confirm private courses for a &#8220;predictable period&#8221;, i.e. until our schedule for group courses or other events affecting room allocation changes. <\/li>\n\n\n\n<li>The dates and times of the courses will be fixed by mutual agreement between the client and the course coordinator before the start. Exceptionally, the client may postpone a course twice per session, provided they contact the administration at least 24 hours in advance. Any cancellation made less than 24 hours before the course will be neither made up nor refunded. <\/li>\n\n\n\n<li>In case of abandonment of the course, no refund will be made. <\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\"><p><strong>ARTICLE 4 | <span class=\"NormalTextRun SpellingErrorV2Themed SCXW138323472 BCX0\">Confirming<\/span><span class=\"NormalTextRun SCXW138323472 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW138323472 BCX0\">your<\/span><span class=\"NormalTextRun SCXW138323472 BCX0\"> training<\/span><\/strong><\/p><\/p>\n\n<ol class=\"wp-block-list\">\n<li>All private course packs must be paid in full (or multiple installments if prior agreement obtained) at least 48 hours before your first confirmed course. <\/li>\n\n\n\n<li>If The Alliance Fran\u00e7aise Rotterdam has not heard from you within 3 working days following the confirmation of a teacher&#8217;s availability by email, your teacher may be reassigned or no longer available. <\/li>\n\n\n\n<li>When renewing a pack, full payment is required 48 hours before the first session of the new pack. <\/li>\n\n\n\n<li>A pack of course hours is valid according to the duration established in the table below:  <\/li>\n<\/ol>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><p><em><span class=\"TextRun SCXW216591320 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2Themed SpellingErrorHighlight SCXW216591320 BCX0\">Hours<\/span><span class=\"NormalTextRun SCXW216591320 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW216591320 BCX0\">Purchased<\/span><\/span><span class=\"EOP Selected SCXW216591320 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:480}\">\u00a0<\/span><\/em><\/p><\/td><td><p><em><span class=\"TextRun SCXW212414566 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2Themed SpellingErrorHighlight SCXW212414566 BCX0\">Validity<\/span><span class=\"NormalTextRun SCXW212414566 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW212414566 BCX0\">Period<\/span><\/span><span class=\"EOP Selected SCXW212414566 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:480}\">\u00a0<\/span><\/em><\/p><\/td><\/tr><tr><td>Up to 20 hours <\/td><td>15 weeks<\/td><\/tr><tr><td>Up to 30 hours <\/td><td>25 weeks<\/td><\/tr><tr><td>Up to 40 hours <\/td><td>30 weeks<\/td><\/tr><tr><td>Up to 50 hours <\/td><td>40 weeks<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Private courses do not include manuals or additional material, unless otherwise indicated. <\/li>\n\n\n\n<li>A course can only begin when the payment has been made and these present general terms and conditions of sale accepted. <\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\"><p><strong><strong>ARTICLE 5 | <span class=\"TextRun SCXW135519928 BCX0\" lang=\"FR\" xml:lang=\"FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW135519928 BCX0\">Modification \/\u00a0<\/span><span class=\"NormalTextRun SCXW135519928 BCX0\">C<\/span><span class=\"NormalTextRun SCXW135519928 BCX0\">ancellation \/\u00a0<\/span><span class=\"NormalTextRun SCXW135519928 BCX0\">P<\/span><span class=\"NormalTextRun SCXW135519928 BCX0\">ostponement of private courses<\/span><\/span><span class=\"EOP SCXW135519928 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559739&quot;:240}\">\u00a0<\/span><\/strong><\/strong><\/p><\/p>\n\n<ol class=\"wp-block-list\">\n<li>Any modification or cancellation must be reported at the latest 24 hours before the scheduled course. <\/li>\n\n\n\n<li>In the absence of notification of the change after this period, the canceled hours will be lost. <\/li>\n\n\n\n<li><p><span class=\"TextRun SCXW223003999 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW223003999 BCX0\">Notifications of modification or cancellation must be addressed by email to cursus@alliancerotterdam.nl, and copied to the teacher.<\/span><\/span><span class=\"EOP Selected SCXW223003999 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><\/li>\n\n\n\n<li>Cancellations on behalf of minors must be made by their parents or their guardians. <\/li>\n\n\n\n<li>If a medical condition, accident, or trauma prevents you from attending courses and you cannot cancel your registration within the indicated deadlines, The Alliance Fran\u00e7aise Rotterdam can take this into account by providing supporting documents.<\/li>\n\n\n\n<li>The end time of the course cannot be changed in case of a late arrival of the learner. <\/li>\n\n\n\n<li>For semi-private courses, no division of the credit will be possible once the courses are confirmed and paid. The Alliance Fran\u00e7aise Rotterdam cannot be held responsible for modifications made by learners to their professional obligations or personal situation when a student cannot follow semi-private courses. <\/li>\n\n\n\n<li>In case of the learner&#8217;s lateness lasting longer than half the scheduled duration of the concerned course, the teacher will have the right to leave the premises without being required to notify the learner. <\/li>\n\n\n\n<li><p><span class=\"TextRun SCXW137666120 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW137666120 BCX0\">When a learner is no longer able to attend courses for the rest of the training, we may be able to organize a partial credit. Credits can be provided strictly\u00a0<\/span><span class=\"NormalTextRun SCXW137666120 BCX0\">in the event of<\/span><span class=\"NormalTextRun SCXW137666120 BCX0\">\u00a0one of the following unforeseen circumstances: following an accident or trauma (supporting documents required); medical treatment preventing the learner from finishing their training (supporting documents required).<\/span><\/span><span class=\"EOP Selected SCXW137666120 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p><\/li>\n\n\n\n<li>Credit requests must be addressed in writing to the management of The Alliance Fran\u00e7aise Rotterdam by email at direction@alliancerotterdam.nl. <\/li>\n\n\n\n<li>Credits will be calculated according to the number of hours initially purchased in the package; the price paid per hour for the initial purchase; and the number of hours remaining of the initially chosen pack. <\/li>\n\n\n\n<li>Credits are valid for a period of 12 months from the date they were processed. <\/li>\n\n\n\n<li>The validity of the credit cannot be extended. <\/li>\n\n\n\n<li>Credits are not transferable. <\/li>\n\n\n\n<li>The following products are not refundable: administrative fees (\u20ac50). <\/li>\n\n\n\n<li>It is up to the member to ensure the validity duration of the course indicated on the quote is respected. Failing which, the ordered hours will be lost. <\/li>\n\n\n\n<li>The Alliance Fran\u00e7aise Rotterdam has the right to cancel and postpone a course, in conditions that suit the teacher and the learner, when the course cannot be held under optimal supervision conditions. <\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\"><p><strong><mark class=\"has-inline-color has-vivid-red-color\" style=\"background-color: #ffffff\"><span class=\"TextRun SCXW229713923 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW229713923 BCX0\">SPECIAL CONDITIONS OF SALE<\/span><\/span> \/ Exams<\/mark><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>ARTICLE 1 | Registration<\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">The candidate&#8217;s registration for an exam is done via the site. The registration is taken into account upon receipt of the full payment, the candidate then receives their convocation. <\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>ARTICLE 2 | <span class=\"TextRun SCXW40454871 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW40454871 BCX0\">Registration fees<\/span><\/span><span class=\"TextRun SCXW40454871 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW40454871 BCX0\">\u00a0<\/span><\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong><span class=\"TextRun SCXW182363765 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW182363765 BCX0\">Registration fees are not refundable.<\/span><\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\">In case of illness or unforeseen travel, the exam can be postponed once to a later session, provided that the exam management is informed by email (examen@alliancerotterdam.nl) and with the corresponding supporting documents (work stoppage, plane ticket&#8230;) and subject to the payment of administrative fees of \u20ac50 and the respect of the following deadlines:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>TCF, TEF, DFP: 3 working days<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>DELF\/DALF: two weeks. <\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><p><strong>ARTICLE 3 | <span class=\"TextRun SCXW143727946 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW143727946 BCX0\">Diploma shipping fees<\/span><\/span><span class=\"TextRun SCXW143727946 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW143727946 BCX0\">\u00a0<\/span><\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><span class=\"TextRun SCXW41528441 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW41528441 BCX0\">Diploma shipping fees (\u20ac18 with acknowledgement of receipt) are at the candi<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW41528441 BCX0\">date&#8217;s expense and must be paid\u00a0<\/span><span class=\"NormalTextRun SCXW41528441 BCX0\">at the time of registration for the exam. Any shipping request made after the exam will be invoiced \u20ac25. In case of failure, shipping fees are not refunded, but remain valid for a shipment during a later session.<\/span><\/span><span class=\"EOP Selected SCXW41528441 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>ARTICLE 4 | <span class=\"TextRun SCXW215225501 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW215225501 BCX0\">Delf\/<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW215225501 BCX0\">dalf<\/span><span class=\"NormalTextRun SCXW215225501 BCX0\">\u00a0diploma re-edition\u00a0<\/span><\/span><span class=\"EOP SCXW215225501 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559739&quot;:240}\">\u00a0<\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><span class=\"TextRun SCXW84816703 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW84816703 BCX0\">The candidate must verify the accuracy of the information provided (surname, first names,\u00a0<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW84816703 BCX0\">date<\/span><span class=\"NormalTextRun SCXW84816703 BCX0\">\u00a0and place of birth). Corrections or additions are possible until the day of the exam. After this date, any modification will be\u00a0<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW84816703 BCX0\">invoiced<\/span><span class=\"NormalTextRun SCXW84816703 BCX0\">\u00a0\u20ac50. The re-edition of a diploma is also\u00a0<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW84816703 BCX0\">invoiced<\/span><span class=\"NormalTextRun SCXW84816703 BCX0\">\u00a0\u20ac50.<\/span><\/span><span class=\"EOP Selected SCXW84816703 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><strong>ARTICLE 5 | <span class=\"TextRun SCXW237555674 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW237555674 BCX0\">Re-evaluation of\u00a0<\/span><span class=\"NormalTextRun SCXW237555674 BCX0\">TCF<\/span><span class=\"NormalTextRun SCXW237555674 BCX0\">\u00a0tests<\/span><\/span><span class=\"TextRun SCXW237555674 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW237555674 BCX0\">\u00a0<\/span><\/span><\/strong><\/p><\/p>\n\n<p class=\"wp-block-paragraph\"><p><span class=\"TextRun SCXW186535296 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW186535296 BCX0\">It is possible to request a re-evaluation of the written or oral production. Any request must be formulated in writing and is\u00a0<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW186535296 BCX0\">invoiced<\/span><span class=\"NormalTextRun SCXW186535296 BCX0\">\u00a0\u20ac75. If the re-evaluation leads to an improvement in the level, \u20ac50 will be refunded. In case of a decrease in the level, no refund will be made.<\/span><\/span><span class=\"EOP Selected SCXW186535296 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Article 1 | Acceptance of general terms and conditions The general terms and conditions of sale determines all relations between The Alliance Fran\u00e7aise Rotterdam and its members in the context [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-30865","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.alliancerotterdam.nl\/en\/wp-json\/wp\/v2\/pages\/30865","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alliancerotterdam.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.alliancerotterdam.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.alliancerotterdam.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alliancerotterdam.nl\/en\/wp-json\/wp\/v2\/comments?post=30865"}],"version-history":[{"count":19,"href":"https:\/\/www.alliancerotterdam.nl\/en\/wp-json\/wp\/v2\/pages\/30865\/revisions"}],"predecessor-version":[{"id":36761,"href":"https:\/\/www.alliancerotterdam.nl\/en\/wp-json\/wp\/v2\/pages\/30865\/revisions\/36761"}],"wp:attachment":[{"href":"https:\/\/www.alliancerotterdam.nl\/en\/wp-json\/wp\/v2\/media?parent=30865"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}