Conditions of registration
• You are over 18 years old.
• Admission to a certain level depends on the judgement of our teachers and the outcome of the placement test.
• Your enrollment is guaranteed as soon as the course fee has been fully paid.

Course offer
• It is the objective of the Alliance Française Rotterdam to have you make the best possible progress from course to course, offering you the largest possible diversity in courses.
• The Alliance Française Rotterdam reserves the right to cancel group courses if the number of inscriptions is below 8 in case of the general French courses and below 6 in case of the Conversation courses. In that case, the Alliance Française Rotterdam will strive to offer you a suitable alternative.
• In case there are not enough students, it is possible that the start of the course is postponed to allow time to  reach the required number of participants.
• In case the course you signed up for is cancelled, you will be notified by phone or e-mail. In case you have already paid, the amount will be fully restituted.

Absence and cancellation by participant
There will be no refund of tuition fee if you cannot be present at the courses or if you cancel your registration, whatever the reason.
• You have the right to cancel your inscription within 14 days after subscribing to a course. This term is no longer valid once you start joining the lessons.
• If you have missed a lesson, this lesson will not be refunded.
• It is not allowed to have another person take over your place in the course.
• The tuition fee paid can not be used for courses in other courseperiods.

Complaints by participant
When you have a complaint, please let us know. We take complaints very seriously. To file a complaint write us:

  • by email:
  • by post:
    Stichting Alliance Française Rotterdam
    Attn: Mrs.  V. Uijttenboogaart – Jullian president of the board
    Westersingel 14
    3014 GN Rotterdam